Terms of Use

Order your garden fountain products from Windmill Outlet with confidence. We guarantee your complete satisfaction on any windmill we sell. If for any reason you are not pleased with your windmill purchase, you have 30 Days to return it for a replacement or refund — whichever you prefer. Note: Items must be returned in new, unused and undamaged condition in original packaging. Shipping charges are not refundable. On returned items you will be responsible for shipping both ways, unless there is a product defect.

Order Processing

Orders placed on our windmill web site are completely secure. Once you've filled out our online order form and sent it off to us, the order is first confirmed and then securely transmitted to us. We check for product availability, enter your order, confirm your credit card, and send you another e-mail indicating that the order has been entered. Our goal is to have all orders entered no later than 24 hours after receiving them, but we'll often enter orders within hours of receiving them. If you have question about your order call us toll free at (888)578-7771 or send us an e-mail at custservice@krupps.com. Our customer Service is available Monday through Friday 10 AM to 5 PM EST.

Product Availability

Most windmill products on this site are in stock and available. Some home decor and garden decor products are carried on a seasonal basis and may be temporarily unavailable. We are unable to automatically deduct inventory when a product is purchased online. This means it is possible that a product you order may actually be on back-order. In that event, we will notify you via e-mail or phone whichever you have indicated. Custom home decor and garden decor items are manufactured as ordered and will have estimated ship times listed along with the item.

Thank you for allowing us the opportunity to serve you and fill your windmill needs. We hope you enjoy our large selection of windmill. We will do our best to most of the above home decor and garden decor items ready to ship at any time.

International Orders

Please contact us via email or phone for shipping of our home decor and garden decor to International destinations. Please provide product information and a valid shipping address and we will be able to get correct shipping information for you. You will be responsible for Duties and Taxes owed on your end when your home decor or garden decor product is received.

Return Policy

Your satisfaction with any windmill purchase from Windmill Outlet.com is 100% guaranteed. If for any reason you’re not satisfied with your purchase you can return it to us within 30 days for replacement or full refund. Custom items and shipping charges are non refundable. Items being returned must be in new unused condition in original boxes. Please refer to our return policy page for more details. If you have further questions regarding the return of one of our home decor or garden decor product please call Customer service at (989)723-9800 or send us an e-mail at custservice@krupps.com.

Questions & Comments

Whether you want more information about a specific windmill product, want to place your home decor or garden decor order with a Sales Assistant or have a question about your order, our enthusiastic Sales Staff will be happy to assist you. You may contact us via e-mail, phone or fax. We also welcome your comments.

Toll Free Phone: 888 krupps1 or 888-578-7771
E-mail: custservice@krupps.com
Fax: (989) 723-6945

Mailing Address:
Windmill Outlet
Krupps.com, Inc. Corporate Office
P.O. Box 247
1070 Aiken Road
Owosso, MI 48867-0247